Contact Us

TruAssure strives for excellent customer service. Please feel free to reach out to us with inquiries or comments with the below information.


Enrollment Help

 

Individual Dental Plans

Please call us at 888-559-0781, Monday - Friday, 8:30 a.m. to 5:00 p.m. (CST), or email us at Individual@TruAssure.com.


Discount Plans

Call 888-559-0782, 7:00 a.m. to 7:00 p.m. (CST), or email member@careington.com.


Group Dental Plans

Contact 844-350-4433 or getanswers@truassure.com to obtain a quote for a group dental plan.

 

Customer Service Help


Individual and Group Dental Plans

Call 888-559-0779 between Monday - Thursday, 7:00 a.m. to 5.30 p.m. (CST) and Friday, 7:00 a.m. to 5:00 p.m. (CST), email CSI@TruAssure.com or fill out our Customer Service Contact Form.


Discount Plans

Call 888-559-0782, 7:00 a.m. to 7:00 p.m. (CST) email member@careington.com.


Submit A Grievance

To submit a grievance, download our TruAssure Grievance Form and email, fax or mail the completed form to us.


Submit A Fraud Complaint

Complete our Fraud Complaint form here
 

Language Assistance

Please visit here for language assistance.
 

Claim Mailing Address

TruAssure Insurance Company

P.O. Box 4495

Lisle, IL 60532

PAYOR ID: ILDTA

General Mailing Address

111 Shuman Boulevard

Naperville, IL 60563