At TruAssure, we are committed to safeguarding personal and privileged information. This page provides a brief overview of some of the key privacy and security policies that govern the administration of our website. Please note that while certain web pages may contain links to other related websites, TruAssure is not responsible for the privacy and security practices or the content of such sites.
When you create and register your user ID, we will ask for information that personally identifies you. We use this information for four purposes:
If you choose not to register a user ID, you may still access useful information on our site; however, you will not be able to access protected health and financial information. User authentication affords controlled access to this information and allows us to maintain activity logs for tracking who has requested protected information. Our activity logs track only requests for protected information and contain the following information: user ID, date/time, IP address, and query information.
TruAssure employs security measures to control access to protected information. Our site uses firewalls and Transport Layer Security to safeguard the data contained at our site and data being transmitted from our site to your browser.
An identification number (social security number, tax, or business ID) along with other personal information is required to create a user ID. A current email address is also required to allow the generated password (not user ID) to be emailed to you. The login screen and all screens that display protected information are secured (encrypted). Once you log on, if you navigate to another site or to our home page, or if there is no browser activity for 20 minutes, you will lose access and have to login again.
“Cookies” are small temporary files that are placed on your computer while accessing our site. These files contain information pertaining to encryption measures, session management (for determination of inactivity for automatic logout), and user information so that the user ID and password are not required to be re-entered for each request for confidential information. Session management allows us to track automatic logout and the logging of access to protected information.
TruAssure is required to comply with state and federal regulations that require the protection of certain health and financial information. Although the state and federal regulations are somewhat similar and overlap on certain topics, our compliance obligations are slightly different under each set of regulations. Accordingly, we have developed specific policies and procedures to ensure compliance with each set of regulations: